1. Who We Are
ISN.BIZ Inc ("we," "us," or "our") is a Washington state software development company located at 9030 35th Ave SW, Suite 100, Seattle, WA 98126. EIN: 47-4530188. This Privacy Policy describes how we handle information collected through https://isn.biz (the "Site").
Questions? Contact us at privacy@isn.biz or call (206) 785-9782.
2. Information We Collect
We collect information in two ways:
- Information you provide — When you submit the contact form, we collect your name, email address, company name, phone number (optional), project details, and budget/timeline preferences.
- Information collected automatically — When you visit the Site, we collect analytics data including page views, session duration, referral source, browser type, device type, and approximate geographic location (city/country level). This data is collected through Google Analytics 4 and does not include your IP address in identifiable form.
We do not collect payment information, Social Security numbers, or government-issued IDs through this Site.
3. How We Use Your Information
- To respond to inquiries and contact form submissions
- To understand how visitors use the Site and improve its content
- To communicate about products, services, or investment opportunities you've expressed interest in
- To comply with legal obligations
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
4. Cookies and Analytics
This Site uses Google Analytics 4 (GA4) to collect anonymized usage statistics. GA4 places cookies in your browser to distinguish unique visitors and track sessions. The data collected is subject to Google's Privacy Policy.
To opt out of Google Analytics tracking across all websites, install the Google Analytics Opt-out Browser Add-on. You may also disable cookies in your browser settings, though this may affect site functionality.
5. Third-Party Services
We use the following third-party services that may receive your data:
- Google Analytics 4 — Website usage analytics (Google LLC, USA). Privacy Policy
- Amazon Web Services S3 — Hosting of images and static assets (Amazon Web Services, Inc., USA). Privacy Policy
- Netlify — Website hosting and form processing (Netlify, Inc., USA). Privacy Policy
- Cloudflare — DNS, CDN, and DDoS protection (Cloudflare, Inc., USA). Privacy Policy
- Google Fonts — Typography delivery (Google LLC, USA). Font files are loaded directly from Google's servers. About Google Fonts
6. Data Sharing and Sale
We do not sell, rent, or trade your personal information to third parties. We may share information with service providers acting on our behalf (listed above), or where required by law, court order, or regulatory authority.
7. Data Retention
Contact form submissions are retained for up to 24 months and used solely to respond to your inquiry. Analytics data is retained per Google Analytics default settings (14 months). You may request deletion of your contact data at any time.
8. Your Rights
Depending on your location, you may have the following rights:
- Access — Request a copy of personal data we hold about you
- Correction — Request correction of inaccurate information
- Deletion — Request erasure of your personal data
- Opt-out — Opt out of analytics tracking (see Section 4)
- Portability — Receive your data in a portable format (where applicable)
- Complaint — Lodge a complaint with your local data protection authority
To exercise any of these rights, email privacy@isn.biz. We will respond within 30 days.
9. California Residents (CCPA)
Under the California Consumer Privacy Act, California residents have the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at privacy@isn.biz.
10. Security
We use HTTPS encryption for all data in transit. Our hosting providers (Netlify, Cloudflare, AWS) maintain industry-standard security controls. No transmission over the internet is 100% secure; we cannot guarantee absolute security.
11. Children's Privacy
This Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this Site, contact us at privacy@isn.biz and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.
13. Contact
ISN.BIZ Inc
Attn: Privacy
9030 35th Ave SW, Suite 100
Seattle, WA 98126
Email: privacy@isn.biz
Phone: (206) 785-9782